Remote Information technology Jobs • System Administration

This role provides advanced technical support for users, serving as the primary resolution point for complex IT issues, ensuring secure, reliable, and effective troubleshooting. The technician performs Windows Systems Administration tasks, supports operational continuity for the 24/7 forecast mission, and ensures compliance with IT security policies. This position requires strong technical troubleshooting capabilities and excellent communication skills.

The Tier 2 System Administrator will support a dedicated Help Desk Team responsible for managing VA’s enterprise Entra ID B2B tickets in the Microsoft 365 environment and assist end users by resolving a broad range of technical issues. The ideal candidate will demonstrate professionalism, meticulous attention to detail, and exemplary patience.